The Westin Excelsior, Florence
Piazza Ognissanti 3, 50123 Firenze
Reviews: 8.9 Excellent Recommended by guests
Hotels 5 stars. 162 rooms. Special Offers from 332€ to 1302€ per night.
The Westin Excelsior, Florence, Firenze : Description
Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior, Florence offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away.
Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed® and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox.
A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff.
You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre.
It is surrounded by some of city's most popular restaurants and designer boutiques.
Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed® and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox.
A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff.
You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre.
It is surrounded by some of city's most popular restaurants and designer boutiques.
The Westin Excelsior, Florence, Firenze: Rooms
| Deluxe, Guest room, 1 King | MAX |
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Linen
- Minibar
- Private bathroom
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- Wake-up service
- Wardrobe or closet
| Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view | MAX |
The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Outdoor furniture
- Private bathroom
- River view
- Safety deposit box
- Seating area
- Shampoo
- Shower cap
- Slippers
- Telephone
- Terrace
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King | MAX |
The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Outdoor furniture
- Private bathroom
- Safety deposit box
- Seating area
- Shampoo
- Shower cap
- Slippers
- Telephone
- Terrace
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Junior Suite, 1 Bedroom Junior Suite, City view | MAX |
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The double room provides a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Premium, Guest room, 1 King | MAX |
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Linen
- Minibar
- Private bathroom
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- Wake-up service
- Wardrobe or closet
| Premium Double Arno, Guest room, Arno River view | MAX |
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- River view
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Presidential Suite, 1 Bedroom Presidential Suite, River view | MAX |
The spacious double room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Facilities
- Accessible by lift
- Additional bathroom
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Dining table
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Outdoor furniture
- Private bathroom
- River view
- Safety deposit box
- Seating area
- Shampoo
- Shower cap
- Slippers
- Telephone
- Terrace
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Penthouse, Guest room, 1 King | MAX |
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. Featuring a terrace with city views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Terrace
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view | MAX |
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- River view
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Deluxe Double Arno, Guest room, Arno River view | MAX |
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- River view
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
| Single for 1 guest, Guest room, 1 Queen | MAX |
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Linen
- Minibar
- Private bathroom
- Safety deposit box
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- Wake-up service
- Wardrobe or closet
| Grand Deluxe Suite, 1 Bedroom Suite, Arno River view | MAX |
The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The double room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Facilities
- Accessible by lift
- Air conditioning
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Concierge services
- Conditioner
- Desk
- Flat-screen tv
- Free gym access
- Free toiletries
- Hairdryer
- Heating
- Key card access
- Landmark view
- Linen
- Minibar
- Private bathroom
- River view
- Safety deposit box
- Seating area
- Shampoo
- Shower cap
- Slippers
- Telephone
- Toilet
- Toilet paper
- Towels
- View
- Wake-up service
- Wardrobe or closet
The Westin Excelsior, Florence, Firenze : Facilities
General
- Parking,
- Pets allowed,
- Private parking,
- Paid WiFi.
Activities
- Tennis court,
- Cycling,
- Temporary art galleries,
- Movie nights,
- Walking tours,
- Bike tours,
- Happy hour,
- Tour or class about local culture,
- Cooking class,
- Live music/performance.
Services
- Internet services,
- WiFi.
Food & Drink
- Restaurant,
- Room service,
- Bar,
- Breakfast in the room,
- Snack bar,
- Special diet menus (on request),
- Kid meals,
- Wine/champagne,
- Fruits,
- Coffee house on site.
Pool and wellness
- Fitness centre,
- Massage,
- Back massage,
- Neck massage,
- Foot massage,
- Couples massage,
- Head massage,
- Hand massage,
- Full body massage,
- Fitness.
Transport
- Shuttle service (additional charge),
- Street parking,
- Shuttle service,
- Bicycle rental.
Reception services
- 24-hour front desk,
- Valet parking,
- Tour desk,
- Luggage storage,
- Concierge service,
- Private check-in/check-out,
- Invoice provided.
Common areas
- Terrace.
Entertainment and family services
- Babysitting/child services.
Cleaning services
- Laundry,
- Dry cleaning,
- Ironing service,
- Trouser press,
- Daily housekeeping.
Business facilities
- Meeting/banquet facilities,
- Business centre,
- Fax/photocopying.
Miscellaneous
- Non-smoking rooms,
- Facilities for disabled guests,
- Family rooms,
- Lift,
- Heating,
- Non-smoking throughout,
- Air conditioning,
- Pet basket,
- Pet bowls,
- Key card access.
Safety & security
- Safety deposit box,
- 24-hour security,
- Security alarm,
- Smoke alarms,
- CCTV in common areas,
- CCTV outside property,
- Fire extinguishers.
Safety features
- Staff follow all safety protocols as directed by local authorities,
- Shared stationery such as printed menus, magazines, pens, and paper removed,
- Hand sanitizer in guest accommodation and key areas,
- Process in place to check health of guests,
- First aid kit available,
- Thermometers for guests provided by property,
- Face masks for guests available.
Physical distancing
- Contactless check-in/check-out,
- Cashless payment available,
- Physical distancing rules followed,
- Mobile app for room service,
- Screens or physical barriers placed between staff and guests in appropriate areas.
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus,
- Linens, towels and laundry washed in accordance with local authority guidelines,
- Guest accommodation is disinfected between stays,
- Guest accommodation sealed after cleaning,
- Guests have the option to cancel any cleaning services for their accommodation during their stay.
Food & drink safety
- Physical distancing in dining areas,
- Food can be delivered to guest accommodation,
- All plates, cutlery, glasses and other tableware have been sanitized.
The Westin Excelsior, Florence, Firenze: Terms & Conditions
Arrival and departure times
Check-in: 15:00 / Check-out: 12:00Important information
Please inform The Westin Excelsior, Florence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that access to the wellness centre comes at a surcharge. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. People 3 years old and over stay for € 80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.Groups
When booking more than 3 rooms, different policies and additional supplements may apply.Internet
WiFi is available in the hotel rooms and costs EUR 4 per hour.Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.Pets
Pets are allowed on request. No extra charges.Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, No creditcards accepted, only cash payments
The Westin Excelsior, Florence 
![[Ognissanti] Excelsior Apartment](https://q-xx.bstatic.com/xdata/images/hotel/square60/476215610.jpg?k=35df27e7652b134a4384212f8a70996c642b3fefb27ede295b4fedbf6227f05e&o=)
