Arrival and departure times

Check-in: 16:00 / Check-out: 10:00

Important information

This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform San Polo Star in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that air conditioning is available from 01 June until 01 September (fee applies) All guests must be present at the checkin. Please note that when booking a rate where payment is due before arrival, San Polo Star will provide detailed payment instructions, for example a link to a secured payment platform. For check-in between 19 o'clock and 20 o'clock there is an additional fee of 15€ For check-in between 20 o'clock and 21 o'clock there is an additional fee of 30€ Check-in after 21 o'clock are not possible even by paying a supplement. All late check-in (after 19 o'clock) have to be communicated to the accommodation with a notice of at least 72 hours prior to arrival date. All late check-in (after 19 o'clock) requests are subject to confirmation by the property before the booking is made (use the contact the property functionality). The late check-in fee has to be paid in advance by using a payment link or a QR code provided by the accommodation. In compliance with the provisions of Ministry for the Ecological Transition, the heating works only from 22nd of October to the 7th of April, no more than 13 hours per day, the weighted average air temperature shall not exceed 19 degrees Celsius. License number: 027042ALT00016

Children and extra bed policy

Children of any age are allowed. People no matter the age stay for € 20 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Internet

WiFi is available in some hotel rooms and charges are applicable.

Parking

No parking available.

Pets

Pets are not allowed.

Accepted credit cards

Visa, Euro/Mastercard, No creditcards accepted, only cash payments, CartaSi