Hotel Universo - WTB Hotels
Piazza Santa Maria Novella 20, 50123 Firenze
Reviews: 7.9 Very good Recommended by guests
Hotels 3 stars. 21 rooms.
Hotel Universo - WTB Hotels, Firenze : Description
Overlooking the Basilica of Santa Maria Novella, Hotel Universo is set in a quiet square in central Florence. It offers colourful design rooms with air conditioning. The Universo is just 300 metres from Santa Maria Novella Train Station and 5 minutes' walk from Florence Cathedral.
The surrounding area is full of interesting monuments, shops and restaurants. Rooms come with a TV and private bathroom with hairdryer and toiletries. Some have a view of the square. Reception is open 24-hours a day and staff provide useful local knowledge.
The surrounding area is full of interesting monuments, shops and restaurants. Rooms come with a TV and private bathroom with hairdryer and toiletries. Some have a view of the square. Reception is open 24-hours a day and staff provide useful local knowledge.
Hotel Universo - WTB Hotels, Firenze: Rooms
| Deluxe Double or Twin Room | MAX |
Located on the top floor, this larger air-conditioned room is characterised by modern interiors. It features a flat-screen TV and a private bathroom with shower, free toiletries and hairdryer.
Some rooms overlook Santa Maria Novella square, while others overlook the inner courtyards. Some units are on 2 levels.
Facilities
- Air conditioning
- Bath or shower
- City view
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Minibar
- Private bathroom
- Shower
- Telephone
- Toilet
- Toilet paper
- Tv
- Upper floors accessible by elevator
| Classic Double Room | MAX |
The double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Facilities
- Air conditioning
- Bath or shower
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Minibar
- Private bathroom
- Shower
- Telephone
- Toilet
- Toilet paper
- Tv
| Single Room | MAX |
This air-conditioned room overlooks the inner courtyards. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available.
Rooms come with an optical, pop, baroque or floral design.
Facilities
- Air conditioning
- Bath or shower
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Minibar
- Private bathroom
- Shower
- Telephone
- Toilet
- Toilet paper
- Tv
- Upper floors accessible by elevator
| Superior Double Room with City View | MAX |
This larger air-conditioned room overlooks the Church or square of Santa Maria Novella. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available.
Rooms come with an optical, pop, baroque or floral design.
Facilities
- Air conditioning
- Bath or shower
- City view
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Minibar
- Private bathroom
- Shower
- Telephone
- Toilet
- Toilet paper
- Tv
- View
| Triple Room | MAX |
This air-conditioned room overlooks the inner courtyards. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available.
Rooms come with an optical, pop, baroque or floral design.
Facilities
- Air conditioning
- Bath or shower
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Minibar
- Private bathroom
- Shower
- Telephone
- Toilet
- Toilet paper
- Tv
- Upper floors accessible by elevator
Hotel Universo - WTB Hotels, Firenze : Facilities
General
- Pets allowed,
- WiFi available in all areas.
Services
- Internet services,
- WiFi,
- Free WiFi.
Reception services
- 24-hour front desk,
- Luggage storage.
Cleaning services
- Laundry.
Business facilities
- Fax/photocopying.
Miscellaneous
- Non-smoking rooms,
- Family rooms,
- Lift,
- Heating,
- Non-smoking throughout,
- Air conditioning.
Safety features
- Staff follow all safety protocols as directed by local authorities,
- Shared stationery such as printed menus, magazines, pens, and paper removed,
- Hand sanitizer in guest accommodation and key areas,
- First aid kit available,
- Thermometers for guests provided by property,
- Face masks for guests available.
Physical distancing
- Contactless check-in/check-out,
- Cashless payment available,
- Physical distancing rules followed,
- Screens or physical barriers placed between staff and guests in appropriate areas.
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus,
- Linens, towels and laundry washed in accordance with local authority guidelines,
- Guest accommodation is disinfected between stays,
- Guest accommodation sealed after cleaning,
- Property is cleaned by professional cleaning companies.
Food & drink safety
- Physical distancing in dining areas,
- Food can be delivered to guest accommodation,
- All plates, cutlery, glasses and other tableware have been sanitized,
- Delivered food is securely covered.
Hotel Universo - WTB Hotels, Firenze: Terms & Conditions
Arrival and departure times
Check-in: 14:00 / Check-out: 11:30Important information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. When booking more than 5 rooms, different policies and additional supplements may apply.Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.Groups
When booking more than 5 rooms, different policies and additional supplements may apply.Internet
WiFi is available in all areas and is free of charge.Parking
No parking available.Pets
Pets are allowed on request. No extra charges.Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, No creditcards accepted, only cash payments, CartaSi
Hotel Universo - WTB Hotels 
