Hotel Genziana
Via Rezia 111, 39046 Ortisei
Reviews: 9.3 Exceptional
Hotels 4 stars. 21 rooms. Special Offers from 218€ to 484€ per night.
Hotel Genziana, Ortisei : Description
Hotel Genziana offers a free wellness centre with indoor swimming pool and sauna. Set in Ortisei, it is 300 metres from the Alpe di Siusi ski slopes and offers free heated ski storage. Rooms here have a classic mountain design with wooden furniture and parquet or carpeted floors.
Each one features a minibar and an LCD TV with satellite channels. Most offer a balcony, some with mountain views. Homemade cakes are served each morning as part of the sweet and savoury breakfast buffet.
The restaurant is open every day for lunch and dinner, also to the public. It offers a selection of international and local dishes. The Genziana Hotel features a bar with terrace and a sun terrace with free sun loungers.
There is also a free gym and a games room and playground for children. Bike rental is also free. The hotel is near a variety of shops and is opposite a bus stop for buses to Bolzano and Bressanone. Garage parking is available on site.
Each one features a minibar and an LCD TV with satellite channels. Most offer a balcony, some with mountain views. Homemade cakes are served each morning as part of the sweet and savoury breakfast buffet.
The restaurant is open every day for lunch and dinner, also to the public. It offers a selection of international and local dishes. The Genziana Hotel features a bar with terrace and a sun terrace with free sun loungers.
There is also a free gym and a games room and playground for children. Bike rental is also free. The hotel is near a variety of shops and is opposite a bus stop for buses to Bolzano and Bressanone. Garage parking is available on site.
Hotel Genziana, Ortisei: Rooms
| Junior Suite | MAX |
Guests will have a special experience as this suite features a fireplace. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The suite offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 3 beds.
Facilities
- Accessible by lift
- Adapted bath
- Adapter
- Air purifiers
- Alarm clock
- Balcony
- Bath
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Clothes rack
- Cots
- Desk
- Dressing room
- Drying rack for clothing
- Emergency cord in bathroom
- Fire extinguisher
- Fireplace
- Flat-screen tv
- Free toiletries
- Hairdryer
- Hand sanitiser
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Inner courtyard view
- Interconnected room(s) available
- Key card access
- Landmark view
- Laptop safe
- Lockers
- Minibar
- Mobile hotspot device
- Pool towels
- Private bathroom
- Private entrance
- Safety deposit box
- Satellite channels
- Seating area
- Shampoo
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Sofa
- Sofa bed
- Soundproofing
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by elevator
- View
- Wake up service/alarm clock
- Wake-up service
- Wardrobe or closet
- Window
| Single Room | MAX |
This room is spacious and features a double bed. It also includes a minibar and an LCD TV with satellite channels.
Facilities
- Accessible by lift
- Adapter
- Air purifiers
- Alarm clock
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Clothes rack
- Desk
- Dressing room
- Drying rack for clothing
- Emergency cord in bathroom
- Fire extinguisher
- Flat-screen tv
- Free toiletries
- Hairdryer
- Hand sanitiser
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Key card access
- Landmark view
- Laptop safe
- Lockers
- Minibar
- Mobile hotspot device
- Pool towels
- Private bathroom
- Private entrance
- Safety deposit box
- Satellite channels
- Shampoo
- Shower
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Soundproofing
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by elevator
- View
- Wake up service/alarm clock
- Wake-up service
- Walk-in shower
- Wardrobe or closet
- Window
| Classic Double or Twin Room | MAX |
This room features an LCD TV with satellite channels, a minibar and balcony. Floors are wooden or carpeted.
Please specify bed preference when booking. This room cannot accommodate extra beds.
Facilities
- Accessible by lift
- Adapted bath
- Adapter
- Air purifiers
- Alarm clock
- Balcony
- Bath
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Clothes rack
- Desk
- Dressing room
- Drying rack for clothing
- Emergency cord in bathroom
- Fire extinguisher
- Flat-screen tv
- Free toiletries
- Hairdryer
- Hand sanitiser
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Interconnected room(s) available
- Key card access
- Landmark view
- Laptop safe
- Lockers
- Minibar
- Mobile hotspot device
- Pool towels
- Private bathroom
- Private entrance
- Quiet street view
- Safety deposit box
- Satellite channels
- Shampoo
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Soundproofing
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by elevator
- View
- Wake up service/alarm clock
- Wake-up service
- Wardrobe or closet
- Window
| Superior Double or Twin Room | MAX |
The superior is a larger room with a living area. It features an LCD TV with satellite channels, a minibar and balcony.
Some of these rooms are suitable for disabled guests and feature a bath. The other rooms have a shower. Please specify bed preference when booking.
Facilities
- Accessible by lift
- Adapted bath
- Adapter
- Air purifiers
- Alarm clock
- Balcony
- Bath
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- City view
- Clothes rack
- Cots
- Desk
- Dressing room
- Drying rack for clothing
- Emergency cord in bathroom
- Entire unit wheelchair accessible
- Fire extinguisher
- Flat-screen tv
- Free toiletries
- Garden view
- Hairdryer
- Hand sanitiser
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Interconnected room(s) available
- Key card access
- Landmark view
- Laptop safe
- Lockers
- Minibar
- Mobile hotspot device
- Pool towels
- Private bathroom
- Private entrance
- Roll-in shower
- Safety deposit box
- Satellite channels
- Seating area
- Shampoo
- Shower
- Shower cap
- Shower chair
- Slippers
- Smoke alarm
- Socket near the bed
- Sofa
- Sofa bed
- Soundproofing
- Telephone
- Terrace
- Toilet
- Toilet paper
- Toilet with grab rails
- Towels
- Trash cans
- Tv
- Upper floors accessible by elevator
- View
- Wake up service/alarm clock
- Wake-up service
- Walk-in shower
- Wardrobe or closet
- Window
| Suite | MAX |
The suite is set on the top floor and offers a balcony with views of the mountains. It features a bedroom and separate living room and 2 bathrooms, 1 with a bath, the other with a shower.
Facilities
- Accessible by lift
- Adapter
- Air purifiers
- Alarm clock
- Balcony
- Bath
- Bath or shower
- Bathrobe
- Bidet
- Body soap
- Bottle of water
- Clothes rack
- Cots
- Desk
- Dressing room
- Drying rack for clothing
- Emergency cord in bathroom
- Fire extinguisher
- Fireplace
- Flat-screen tv
- Free toiletries
- Hairdryer
- Hand sanitiser
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Interconnected room(s) available
- Key card access
- Landmark view
- Laptop safe
- Lockers
- Minibar
- Mobile hotspot device
- Pool towels
- Private bathroom
- Private entrance
- Safety deposit box
- Satellite channels
- Seating area
- Shampoo
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Sofa
- Sofa bed
- Soundproofing
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by elevator
- View
- Wake up service/alarm clock
- Wake-up service
- Walk-in shower
- Wardrobe or closet
- Window
Hotel Genziana, Ortisei : Facilities
General
- Parking,
- Parking on site,
- Private parking,
- WiFi available in all areas.
Activities
- Tennis court,
- Skiing,
- Table tennis,
- Hiking,
- Cycling,
- Ski storage,
- Ski pass vendor,
- Bike tours,
- Themed dinner nights,
- Live music/performance,
- Live sport events (broadcast).
Services
- Internet services,
- WiFi,
- Free WiFi.
Food & Drink
- Restaurant,
- Room service,
- Bar,
- Breakfast in the room,
- Packed lunches,
- Snack bar,
- Special diet menus (on request),
- Kid meals,
- Kid-friendly buffet,
- Wine/champagne,
- Fruits,
- Coffee house on site.
Pool and wellness
- Sauna,
- Fitness centre,
- Solarium,
- Spa and wellness centre,
- Massage,
- Hot tub/Jacuzzi,
- Hammam,
- Indoor pool,
- Indoor pool (seasonal),
- Hot spring bath,
- Public Bath,
- Sun loungers or beach chairs,
- Beauty Services,
- Facial treatments,
- Waxing services,
- Make up services,
- Hair treatments,
- Manicure,
- Pedicure,
- Hair styling,
- Body treatments,
- Body scrub,
- Body wrap,
- Spa facilities,
- Steam room,
- Spa lounge/relaxation area,
- Foot bath,
- Spa/wellness packages,
- Back massage,
- Neck massage,
- Foot massage,
- Couples massage,
- Head massage,
- Hand massage,
- Full body massage,
- Massage chair,
- Fitness,
- Fitness/spa locker rooms,
- Swimming pool,
- Swimming Pool.
Transport
- Parking garage,
- Electric vehicle charging station,
- Public transport tickets,
- Accessible parking,
- Bicycle rental.
Reception services
- Valet parking,
- Tour desk,
- Luggage storage,
- Concierge service,
- Private check-in/check-out,
- Lockers,
- Invoice provided.
Common areas
- Garden,
- Terrace,
- Games room,
- Sun terrace,
- Shared lounge/TV area,
- Outdoor furniture,
- Outdoor fireplace.
Entertainment and family services
- Babysitting/child services,
- Children's playground,
- Kids' club,
- Evening entertainment,
- Board games/puzzles,
- Indoor play area,
- Kids' outdoor play equipment.
Cleaning services
- Laundry,
- Dry cleaning,
- Ironing service,
- Trouser press,
- Daily housekeeping.
Business facilities
- Fax/photocopying.
Miscellaneous
- Non-smoking rooms,
- Facilities for disabled guests,
- Family rooms,
- Lift,
- Heating,
- Allergy-free room,
- Non-smoking throughout,
- Key access,
- Key card access.
Safety & security
- Safety deposit box,
- 24-hour security,
- Security alarm,
- Smoke alarms,
- CCTV in common areas,
- CCTV outside property,
- Fire extinguishers.
Safety features
- Staff follow all safety protocols as directed by local authorities,
- Shared stationery such as printed menus, magazines, pens, and paper removed,
- Hand sanitizer in guest accommodation and key areas,
- Process in place to check health of guests,
- First aid kit available,
- Access to health care professionals,
- Thermometers for guests provided by property,
- Face masks for guests available.
Physical distancing
- Contactless check-in/check-out,
- Cashless payment available,
- Physical distancing rules followed,
- Mobile app for room service,
- Screens or physical barriers placed between staff and guests in appropriate areas.
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus,
- Linens, towels and laundry washed in accordance with local authority guidelines,
- Guest accommodation is disinfected between stays,
- Guests have the option to cancel any cleaning services for their accommodation during their stay.
Food & drink safety
- Physical distancing in dining areas,
- All plates, cutlery, glasses and other tableware have been sanitized,
- Breakfast takeaway containers,
- Delivered food is securely covered.
Hotel Genziana, Ortisei: Terms & Conditions
Arrival and departure times
Check-in: 14:00 / Check-out: 10:00Important information
Please inform Hotel Genziana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. The wellness centre is completely free apart from the solarium and beauty treatments. Late check-in is possible with extra charge 50€.Children and extra bed policy
Children of any age are allowed. Children up to and including 1 year old stay for € 30 per person per night when using an available cot. Children up to and including 1 year old stay for € 30 per person per night when using an existing bed. People 2 years old and over stay for 50% of the adult rate per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.Internet
WiFi is available in all areas and is free of charge.Parking
Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.Pets
Pets are not allowed.Accepted credit cards
Visa, Euro/Mastercard, PIN, Maestro, No creditcards accepted, only cash payments, CartaSi
Hotel Genziana 
