Herol - my mountain retreat
Berg 1, 39040 Luson
Reviews: 9.4 Exceptional
Hotels 3 stars. 15 rooms.
Herol - my mountain retreat, Luson : Description
Set in Luson, Herol - my mountain retreat has direct access to 3 km of cross-country skiing. It has a large garden with children's playground, plus a free sauna and Turkish bath, and a restaurant exclusive to guests.
Herol - my mountain retreat gives you the choice of rooms and apartments, all with a traditional Alpine design. All have mountain views, which vary according to their direction, south, east or west. They feature satellite TV, carpeted or wood floors and a private bathroom.
Breakfast is buffet style, while the restaurant offers a fixed menu of South Tyrol specialities at dinner. Guests also have free parking and free ski storage. The small ski lift of Balbein is 6 km away and takes you to the children-friendly Luson ski slopes.
The Plose and Gitschberg ski slopes are 20 km away. There is a toboggan run next to the hotel, and staff arrange guided tours on snow shoes.
Herol - my mountain retreat gives you the choice of rooms and apartments, all with a traditional Alpine design. All have mountain views, which vary according to their direction, south, east or west. They feature satellite TV, carpeted or wood floors and a private bathroom.
Breakfast is buffet style, while the restaurant offers a fixed menu of South Tyrol specialities at dinner. Guests also have free parking and free ski storage. The small ski lift of Balbein is 6 km away and takes you to the children-friendly Luson ski slopes.
The Plose and Gitschberg ski slopes are 20 km away. There is a toboggan run next to the hotel, and staff arrange guided tours on snow shoes.
Herol - my mountain retreat, Luson: Rooms
| Deluxe Double Room with Mountain View | MAX |
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. Boasting a balcony with mountain views, this double room also features a wardrobe and a TV with satellite channels. The unit has 2 beds.
Facilities
- Balcony
- Bathrobe
- Bottle of water
- Desk
- Free toiletries
- Hairdryer
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Safety deposit box
- Satellite channels
- Shower
- Socket near the bed
- Sofa
- Sofa bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- Wake up service/alarm clock
- Wardrobe or closet
| Budget Double Room | MAX |
This double room has a bathrobe, flat-screen TV and direct access to the garden.
Facilities
- Bathrobe
- Bottle of water
- Carpeted
- Desk
- Entire unit located on ground floor
- Flat-screen tv
- Free toiletries
- Garden view
- Hairdryer
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Safety deposit box
- Satellite channels
- Seating area
- Shower
- Socket near the bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- Wake up service/alarm clock
- Walk-in shower
- Wardrobe or closet
| Double Room | MAX |
Room with wooden floors and a balcony. The bathroom comes with a rain shower.
Facilities
- Balcony
- Bathrobe
- Bidet
- Bottle of water
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Safety deposit box
- Satellite channels
- Shower
- Socket near the bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- Wake up service/alarm clock
- Walk-in shower
- Wardrobe or closet
| Triple Room | MAX |
This classic room features a private bathroom with bathrobe.
Facilities
- Balcony
- Bathrobe
- Bottle of water
- Desk
- Free toiletries
- Hairdryer
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Safety deposit box
- Satellite channels
- Shower
- Socket near the bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- View
- Wake up service/alarm clock
- Wardrobe or closet
| Two Connecting Double Rooms (2 Adults + 2 Children) | MAX |
Two connecting double rooms on 2 floors, featuring wood and ecological furnishings, a flat-screen TV and large terrace with panoramic views. The bathroom comes with a rain shower.
Children must be aged 15 or under.
Facilities
- Balcony
- Bathrobe
- Bidet
- Bottle of water
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Safety deposit box
- Satellite channels
- Shower
- Socket near the bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- Wake up service/alarm clock
- Walk-in shower
- Wardrobe or closet
| Large Family Room (2 Adults + 2 Children) | MAX |
Composed of 2 connecting attic rooms, with a small living area with TV and 1 bathroom.
Facilities
- Balcony
- Bathrobe
- Bottle of water
- Desk
- Flat-screen tv
- Free toiletries
- Hairdryer
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Key card access
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Roll-in shower
- Safety deposit box
- Satellite channels
- Seating area
- Shower
- Socket near the bed
- Sofa
- Sofa bed
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- Wake up service/alarm clock
- Wardrobe or closet
| Three-Bedroom Apartment - Annex | MAX |
This apartment is located 300 metres from the hotel where check-in takes place. It features 3 bedrooms. 1 living room a small kitchen and a bathroom. There is also a covered terrace with tables and chairs.
Daily cleaning is not included.
Facilities
- Balcony
- Bathrobe
- Bottle of water
- Desk
- Dining area
- Free toiletries
- Hairdryer
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Key card access
- Kitchen
- Kitchenware
- Linen
- Mountain view
- Non-feather pillow
- Private bathroom
- Refrigerator
- Safety deposit box
- Satellite channels
- Shower
- Socket near the bed
- Tea/coffee maker
- Telephone
- Toilet
- Toilet paper
- Towels
- Trash cans
- Tv
- Upper floors accessible by stairs only
- View
- Wake up service/alarm clock
- Walk-in shower
- Wardrobe or closet
Herol - my mountain retreat, Luson : Facilities
General
- Parking,
- Pets allowed,
- Free parking,
- Parking on site,
- Private parking.
Activities
- Skiing,
- Table tennis,
- Hiking,
- Cycling,
- Horse riding,
- Ski storage,
- Ski school,
- Walking tours.
Services
- Internet services,
- WiFi,
- Free WiFi.
Food & Drink
- Restaurant,
- Bar,
- Packed lunches,
- Special diet menus (on request),
- Kid-friendly buffet,
- Wine/champagne,
- Fruits.
Pool and wellness
- Sauna,
- Spa and wellness centre,
- Hammam,
- Spa facilities,
- Steam room,
- Spa lounge/relaxation area.
Transport
- Airport shuttle,
- Shuttle service (additional charge),
- Airport shuttle (additional charge),
- Shuttle service,
- Bicycle rental.
Reception services
- Tour desk,
- Luggage storage,
- Private check-in/check-out.
Common areas
- Garden,
- Terrace,
- Games room,
- Sun terrace,
- Shared lounge/TV area,
- Outdoor furniture,
- Picnic area,
- Outdoor fireplace.
Entertainment and family services
- Children's playground,
- Board games/puzzles,
- Kids' outdoor play equipment.
Cleaning services
- Laundry,
- Daily housekeeping.
Business facilities
- Fax/photocopying.
Miscellaneous
- Non-smoking rooms,
- Family rooms,
- Soundproof rooms,
- Heating,
- Allergy-free room,
- Key card access.
Safety & security
- Safety deposit box.
Safety features
- Staff follow all safety protocols as directed by local authorities,
- Shared stationery such as printed menus, magazines, pens, and paper removed,
- Hand sanitizer in guest accommodation and key areas.
Physical distancing
- Cashless payment available,
- Physical distancing rules followed.
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus,
- Linens, towels and laundry washed in accordance with local authority guidelines,
- Guests have the option to cancel any cleaning services for their accommodation during their stay.
Food & drink safety
- Physical distancing in dining areas.
Herol - my mountain retreat, Luson: Terms & Conditions
Arrival and departure times
Check-in: 14:00 / Check-out: 10:30Important information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). The free sauna and Turkish bath are available from 15:00 until 18:00.Children and extra bed policy
Children of any age are allowed. Children up to and including 0 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.Internet
WiFi is available in public areas and is free of charge.Parking
Free private parking is possible on site (reservation is not needed).Pets
Pets are allowed on request. Charges may be applicable.Accepted credit cards
Visa, Euro/Mastercard, Maestro, No creditcards accepted, only cash payments, CartaSi
Herol - my mountain retreat 
