Arrival and departure times

Check-in: 15:00 / Check-out: 10:30

Important information

This property is located in a residential area and guests are asked to refrain from excessive noise. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartments Florence - Santo Stefano's Mirror in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. This property is located in a busy area and guests may experience noise. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Luggage storage is available from Monday to Friday, from 09:00 to 19:00 at Borgo Albizi,15. A surcharge applies for arrivals outside check-in hours as follows: - from 19:00 until 21:00 EUR 20 - from 21:00 until 00:00 EUR 40 - from 00:00 until 09:00 EUR 60. All requests for late arrival are subject to confirmation by the property. Late check-out can be arranged in advance based on availability and a surcharge might apply. When travelling with pets, please note that an extra charge will be applied. Electricity, gas and water are not included for stays of 8 nights or more. Please note that the rates include the property service charge. License number: 048017LTN7217

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for € 50 per person per stay when using an available cot. People no matter the age stay for € 50 per person per stay when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Maestro